General Terms & Conditions

Terms and Conditions

Welcome to Domestic Crate! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms.

1. General Information

2. Acceptance of Terms By using our website and purchasing products from Domestic Crate, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions.

3. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by Domestic Crate. We reserve the right to refuse or cancel any order at our discretion.
  • Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated on our website.
  • Pricing: All prices are listed in CAD and USD and are subject to change without notice. Sales tax, if applicable, will be added at checkout.

4. Shipping and Delivery

  • Shipping: We offer standard and express shipping. Shipping times and costs will be provided at checkout.
  • Delivery: Estimated delivery times are provided as guidelines and may vary. Domestic Crate is not responsible for delays caused by shipping carriers.

5. Returns and Refunds

  • Return Policy: Returns are accepted within 7 days of delivery for eligible items. Please refer to our Return Policy for detailed instructions and information on which products are not eligible for return.
  • Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item(s).

6. Product Descriptions We strive to provide accurate product descriptions. However, we do not warrant that descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

7. Privacy Policy Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Intellectual Property All content on our website, including text, graphics, logos, images, and software, is the property of Domestic Crate or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is prohibited.

9. Limitation of Liability Domestic Crate is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the purchase of products from our store. Our total liability to you for any claim arising from these terms or your use of our website shall not exceed the amount paid by you for the products in question.

10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Government of Alberta. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Alberta.

11. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised terms.

12. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at support@domesticcrate.com.

Thank you for shopping with Domestic Crate!

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