Shipping & Delivery Policy

Effective Date: July 26, 2024

Thank you for choosing Domestic Crate for your home essentials! We are dedicated to ensuring a smooth and efficient delivery experience for all our customers. Please review our shipping and delivery policy below.

1. Shipping Methods and Rates

• Standard Shipping: Estimated delivery within 7-18 business days. Shipping costs are calculated based on the order size and delivery location.
• Express Shipping: Estimated delivery within 5-12 business days. Shipping costs are calculated based on order size and delivery location.

Shipping Rates: Shipping fees are determined at checkout based on your order's weight and delivery address. Orders over CAD/USD $150 (before taxes) qualify for free standard shipping.

2. Order Processing Time

Orders are processed within 1-2 business days. During peak seasons or promotional events, processing times may be slightly longer. You will receive a confirmation email once your order is shipped.

3. Delivery Timeframes

Estimated delivery times are provided based on the shipping method selected and your location. Please note that delivery times may vary due to factors such as weather conditions or carrier delays. We are not responsible for any delays once the package is in transit.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery on our carrier's website.

5. Shipping to Multiple Addresses

To ship items to multiple addresses, please place separate orders for each address. Each order will have its own shipping charges and delivery timeframes.

6. International Shipping

At this time, Domestic Crate only ships to United States and Canada. We do not offer international shipping.

7. Address Accuracy

Please double-check your shipping address before placing your order. Domestic Crate is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided at checkout.

8. Shipping Issues and Lost Packages

If you encounter any issues with your shipment or if your package is lost, please contact our customer service team at support@domesticcrate.com. We will work with the carrier to resolve the issue as promptly as possible.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Return & Refund Policy or contact our customer service team for assistance.

10. Contact Us

For any questions or concerns about our shipping and delivery policy, please reach out to us at support@domesticcrate.com. We are here to help!

Thank you for shopping with Domestic Crate.